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Field Trainer at 4 Fingers Pte Ltd
Interested
Field Trainer
Permanent - Plaza Sentral
Everything started with 4 friends travelling the world looking for the best food and discovered the best chicken tasting chicken they had ever tried in Korea Town in New York City. Spicy, crispy, unique and downright addictive – and guess what? We didn’t chicken out! We decided to take this western-Asian mash up, add the freshest ingredients and our very own hand brushed crazy flavourful artisanal sauces and take on the world!
And we are doing it! From a single store in Ion Orchard Singapore in 2009, we have now spread our wings in Malaysia, Indonesia, Thailand, Australia and very soon the United States - and it’s just the beginning!
Position : Field Trainer
Reporting to : Field Training Manager
Core Competencies:
Listening and Communication skills
Detailed Oriented
Evaluation and Quality Assurance
Change and Learning Management
The Role:
Responsible to conduct training that is meeting business needs.
Duties & Responsibilities:
Facilitating onboarding all new hires within their respective outlets and development training programs
To organize, conduct, and coordinate on the job training and field training for Restaurant Crew & Restaurant Manager; follow up to ensure consistency and obtain feedback
To organize, conduct, and coordinate new product training
Organize and prepare training facilities, training materials and equipment which include online training modules
Maintain all training records
To step up for new restaurants’ team training and ensure competency is met
The ideal candidate will possess the following:
At least 2-3 years’ experience in a training position (preferably in F&B) and at preferably 2 years of Restaurant Management experience
Strong verbal communication skills
Strong presentation skills
Confidence in delivering training
Attention to detail and organized
Passion for training
With an extrovert personality
Familiar with basic knowledge in creating online training module
Possesses a Diploma in F&B/Hospitality or Training will be an added advantage
Relevant National Training Competency Standard Certification or HRDF certification will be an added advantage
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