Help

Please tell us how you heard about us!

Please choose below to let us know how you found out about the Jobs here…

Click the tile that most closely describes how you came to be here

Print-friendly Job Ad with web address and scannable QRCode    
Restaurant Crew - Service (Front of House)
Part Time - JEM

Everything started with 4 friends traveling the world looking for the best food and discovered the best chicken tasting chicken they had ever tried in Korea Town in New York City. Spicy, crispy, unique and downright addictive – and guess what? We didn’t chicken out! We decided to take this western-Asian mash up, add the freshest ingredients and our very own hand brushed crazy flavorful artisanal sauces and take on the world!

 

And we are doing it! From a single store in Ion Orchard Singapore in 2009, we have now spread our wings in Malaysia, Indonesia, Thailand, Australia and very soon the United States - and it’s just the beginning!

 

Position              : Part Time Restaurant Crew – Service (FOH)

Reporting to      : Restaurant Manager

 

The Role:

The counter crew is the heart of 4fingers’ service, representing the brand to our customers, instrumental in providing awesome service to customers so that they keep coming back.

 

 

Job Responsibilities: -

 

  • Engage and delight customers; interact with them; creating a memorable service experience
  • Manage crowds, greet customers and assist with seating arrangements during peak hours
  • Manage cashier responsibilities and ensure accurate order
  • Know products to be able to assist customers with orders
  • Upsell / Cross-sell to meet store monthly targets
  • Understand the brand in order to engage customers
  • Assist with educating customers during any marketing/store campaigns
  • Ensure lobby is clean and tidy for customers (especially during peak hours)
  • Taking instructions from managers and crew leaders

 

 

Candidate Profile:

  • Love interacting with people, and in creating a memorable service experience. This includes engaging them and handling their feedback
  • Have energy levels that are off the charts, and enthusiasm with the ability to work in a fast-paced environment
  • Ability to handle all stations of Front End
  • Pleasant disposition; Smiles spontaneously and constantly especially during peak hour periods
  • Ability to manage peak hour periods with speed and accuracy
  • Fluent in English (advantageous if a person can also communicate in a second language)
  • Able to work rotating shifts, weekends, the eve of PH and PH
  • Thrives in fast-paced environments and can work on their feet
  • Cooperative; Great team player
  • Housewives looking for flexible working hours are highly welcomed to apply

 

 

KEY PERFORMANCE INDICATORS

  • Meet & Exceed Store Targets
  • Customer Feedback
  • Customer Experience
  • Store Audits
  • Speed in Service
  • Accuracy in orders
  View Map

  View Further information…

Print-friendly Job Ad with web address and scannable QRCode  

  The employer's desired hours for this Job are…

Desired hours shown may exceed the hours actually required if the Job has flexible hours or may be shared with other employees.